Last Updated: August 4, 2026

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as data collected automatically when you access our website.

• Personal Information You Provide: Name, email address, phone number, company name, billing details, and any message details sent via contact forms or direct inquiries.
• Automatically Collected Data: Device information, IP address, browser type, operating system, referring URLs, and website interactions collected via cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect for business and operational purposes, including:

• Delivering, operating, and maintaining our web agency services.
• Communicating with you regarding project updates, service inquiries, and support.
• Sending technical updates, administrative notices, and marketing communications (where opted in).
• Analyzing website usage and trends to improve user experience and site performance.
• Fulfilling legal obligations and enforcing our terms and policies.

3. Legal Basis for Processing (UK GDPR / EU GDPR)

If you are located in the UK or EEA, our legal basis for collecting and using your personal data depends on the context:

• Performance of a Contract: To fulfill agreements or enter into contracts with you.
• Legitimate Interests: To improve our services, secure our platform, and conduct legitimate business operations.
• Consent: Where you have explicitly agreed to receive marketing communications or non-essential cookies.
• Legal Obligation: To comply with statutory or legal obligations.

4. Sharing Your Information

We do not sell your personal data. We only share information with third parties in the following circumstances:

• Service Providers: Trusted third-party vendors who perform services on our behalf (e.g., website hosting, payment processing, email delivery, analytics).
• Legal Compliance: When required by law, court order, or government regulation.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or reporting requirements, or resolve disputes.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request copies of your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
• Restriction & Objection: Restrict or object to our processing of your personal data.
• Data Portability: Request transfer of your data to another organization or directly to you.
• Withdraw Consent: Withdraw consent at any time where processing relies on consent.

To exercise any of these rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no electronic transmission over the internet or storage technology can be guaranteed 100% secure.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal regulations. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

• Entity Name: Top 1 Web Agency
• Email: hello@top1webagency.com
• Phone: 02034886511